This hotel is in the perfect location, right on the main pedestrian street of Playa del Carmen. You're surrounded by shops, restaurants, and attractions, making it super convenient to explore the area. The staff here are incredibly friendly and helpful, always willing to offer recommendations and assist with any requests. The basic amenities are all provided, and the rooms are clean and spacious. Plus, they even offer complimentary coffee, tea, and water in the reception area all day long!

All in all, our stay at this hotel was fantastic.

Great location, attentive staff, comfortable beds, spacious room, clean bathroom, effective air conditioning.

Nothing it is perfect.

Location near to everything, transportation, and hotel facilities were great. The rooms were spacious and clean, and the staff was very helpful. The hotel was very secure, with surveillance the whole day. It was easy to get around the city and to nearby attractions.

Nothing, no complaints at all.

My romantic escape to this hotel was a dream come true! The spa services were amazing, and the staff was always friendly and helpful. The location is perfect, right in the heart of the action. We loved strolling through the nearby shops and restaurants and experiencing the local nightlife. The room was also very spacious and well-maintained, offering us a comfortable and relaxing stay.

Our sleep was sometimes disrupted by loud music from the nearby clubs in the late hours of the night. We also found it difficult to carry our luggage to the hotel due to the pedestrian street location.

The hotel’s location is great, with easy access to the beach and a convenient placement in the main avenue with plenty of shops and restaurants nearby. the rooms are generally spacious and comfortable, with air conditioning that works very well. the staff is friendly and accommodating, providing guests with coffee, tea, wine, and water.

Cleanliness and noise issues seem to be prevalent, with guests reporting dirty rooms and bathrooms, unclean beddings, and loud music from nearby bars.

Great location in the heart of the city, close to beaches and nightlife. the friendly staff was helpful and offered great recommendations for dining and activities. the spa was a nice bonus for relaxation after a long day of exploring the city.

The noise level at night was unbearable, even with earplugs. It was difficult to sleep due to loud music from nearby clubs.

This hotel is definitely worth the price! Great value for money with basic amenities, and the staff are friendly and helpful. It's situated in a prime location right in the main pedestrian street, making it easy to explore the area on foot. Plus, the attention to detail is impressive!

No negative aspect found.

The hotel is located in the heart of Playa del Carmen, on a bustling pedestrian street. This makes it incredibly convenient for exploring the city and enjoying the lively atmosphere. The staff at this hotel are very friendly and provide excellent service, ensuring that guests feel welcome and taken care of. Additionally, the rooms are spacious and well-equipped, with a kitchenette and sitting area, providing a comfortable and homely feel. The attention to detail is evident, as the rooms are clean and tidy, ensuring a pleasant stay. Furthermore, the prices at this hotel offer great value for money, allowing guests to enjoy their vacation without breaking the bank.

All aspects were satisfactory.